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3960 Imaginary Road North Plains, OR 97133

IT Support Specialist

Job Details

Status

Interviewing

Posted Date

February 20, 2026

End Date

2026-02-27

Job Type

Tech

Contact Info

Dave Anderson

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Job Description

The IT Support Specialist provides technical assistance and support to employees by troubleshooting hardware, software, and network issues. This role ensures reliable day-to-day operation of computer systems and technology resources while delivering timely, professional support. The ideal candidate is customer-focused, technically capable, and able to diagnose and resolve issues efficiently.

Job Related Qualifications

  • Working knowledge of computer hardware, operating systems, and common software applications

  • Experience troubleshooting desktops, laptops, printers, and mobile devices

  • Familiarity with Windows and/or macOS environments

  • Basic understanding of networking concepts (Wi-Fi, VPN, user access, printers)

  • Strong problem-solving and customer service skills

  • Ability to document issues and solutions clearly

  • Previous IT support or help desk experience preferred

Special Requirements

  • Ability to work flexible hours or on-call schedules, if required

  • Ability to lift and move computer equipment as needed

  • Willingness to work on-site, remotely, or in a hybrid environment

  • Ability to maintain confidentiality and follow security best practices

  • Reliable attendance and availability during business hours

Miscellaneous

  • Respond to support requests via ticketing systems, phone, or email

  • Install, configure, and maintain hardware and software

  • Set up and manage user accounts, permissions, and access levels

  • Assist with system updates, patches, and backups

  • Escalate complex issues to senior IT staff when necessary

  • Maintain accurate documentation and inventory records

Benefits Information

  • Competitive pay or salary

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Professional development and certification opportunities

  • Career advancement within IT or technology teams

  • Supportive and collaborative work environment