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3960 Imaginary Road North Plains, OR 97133

Terms of Use

Effective Date: 2/20/2026

These Terms of Use (“Terms”) govern your access to and use of the website, services, and content provided by Pioneer Web Electric Cooperative (“we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

1. Use of Website and Services
Pioneer Web Electric Cooperative provides access to a variety of services, information, and tools through our website. You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to use our website or services for any unlawful or prohibited activities, including:

  • Violating any applicable local, state, national, or international law or regulation
  • Engaging in fraudulent activities
  • Attempting to interfere with the security or integrity of our website or services
  • Using any device, software, or routine that interferes with the proper functioning of our website
  • Harvesting or collecting any personal information from other users without their consent

2. Account Registration and Security
To access certain features of our website or services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you suspect any unauthorized access to your account or other security breaches, you must notify us immediately.

3. Intellectual Property
The content on our website, including text, graphics, logos, images, audio, video, software, and other materials (“Content”) is protected by intellectual property laws and is owned or licensed by Pioneer Web Electric Cooperative. You may access and use our Content solely for personal, non-commercial purposes and in accordance with these Terms.

You may not modify, reproduce, distribute, transmit, display, perform, or otherwise use any Content without prior written permission from us, except as permitted under applicable copyright laws.

4. User Content
By submitting any content, including but not limited to comments, feedback, or suggestions, to us through our website or services, you grant us a non-exclusive, royalty-free, perpetual, and transferable license to use, modify, distribute, and display that content as we see fit. You represent and warrant that you have all necessary rights to submit the content and that it does not infringe on the rights of any third party.

5. Privacy and Data Collection
Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and disclose your personal information. By using our website or services, you consent to the collection and use of your information as described in our Privacy Policy.

6. Disclaimers and Limitation of Liability
We make no representations or warranties regarding the availability, accuracy, or completeness of our website or services. We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without notice.

To the fullest extent permitted by law, Pioneer Web Electric Cooperative disclaims any liability for damages arising from the use or inability to use our website or services, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages.

7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not liable for any damages or losses caused by your use of third-party websites.

8. Termination
We reserve the right to suspend or terminate your access to our website or services at our sole discretion, without notice, for any violation of these Terms or for any other reason, including but not limited to if we believe you have engaged in unlawful or inappropriate behavior.

9. Indemnification
You agree to indemnify and hold harmless Pioneer Web Electric Cooperative, its employees, directors, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of our website or services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or your use of our website or services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date of the updated Terms will be indicated at the top of the page. We encourage you to review these Terms periodically to stay informed about any changes. Your continued use of our website or services after the posting of any updates constitutes your acceptance of the revised Terms.

12. Contact Us
If you have any questions or concerns about these Terms, please contact us:

  • Email: hello@pioneer.coop
  • Phone: (503) 357-2105
  • Mail: PO Box 1306, North Plains, OR 97133

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.